We're here to help
Let's talk gifting
What can we help with?
- Order query — delivery delays, code issues or redemption help. Please include the recipient email and brand.
- Partnership — brands who want to join the SaverPe catalog.
- Corporate gifting — for bulk orders, please use Orbit Contact Sales.
Contact form
Quick answers
Are gift cards refundable?
Gift cards and e-gift cards are generally non-refundable and cannot be exchanged for cash once issued. Please read our refund policy for details on failed or delayed deliveries.
What should I do if a gift card code doesn't work?
First, check validity, the correct brand website or store, and whether the card has already been used. If it still doesn't work, email [email protected] with the card details and a screenshot, and we'll coordinate with the brand.
How do I keep my gift card safe?
Treat the code like cash: don't share it on social media, never give it to anyone who calls or messages asking for it, and redeem or add it to your brand wallet soon after receiving it. Read more in how to spot gift card scams.
Does SaverPe offer corporate or bulk gift cards?
Yes — through Orbit by SaverPe, our business platform for employee rewards, client gifting, channel incentives and festive bulk orders.
More questions? Visit our FAQ page.
